Automate and streamline your order process
Sales orders entered by customers or sales teams are automatically integrated into BESTMIX® ERP Suite. Reduce manual entry and errors and speed up the entire order flow from request to fulfilment.
Pet food customer order management
BESTMIX® Customer Hub
BESTMIX® Customer Hub is an add-on to BESTMIX® ERP Suite that connects your customers and sales teams directly with your order processes. Customers can place and manage orders, track transactions and access relevant information through one platform, with orders automatically integrated into ERP.
Customers can easily follow up on their transactions, while your team spends less time on administration and more time managing customer relationships. This creates a faster, more efficient and less error-prone order process with greater visibility for everyone involved.
BESTMIX® Customer Hub helps pet food companies
Give customers visibility over their transactions
Customers can place orders, track their status, and access relevant information directly through the portal. This improves transparency and reduces the need for follow-up communication.
Deliver a faster, more reliable customer experience
Accelerate order completion and improve accuracy across every step. Provide a seamless experience that helps you retain customers and strengthen long-term partnerships.
FAQ's
Find quick answers to the most common questions about BESTMIX® Customer Hub
It allows customers to order from their specific product range, including customized recipes and private label variations, ensuring accuracy and consistency.
Yes. Customers can quickly reorder based on previous purchases or favourites, simplifying repeat ordering and saving time.
By providing real-time access to order status, delivery information, and documents, it creates a transparent and reliable experience.
Orders are entered directly by customers and integrated with ERP, eliminating manual entry and reducing the risk of mistakes.
Yes. It is designed to handle recurring orders, customer-specific products, and ongoing communication, helping you build strong, lasting relationships.
Personalisation
See the current personalisation segmentation scoring or apply a manual segmentation to test